Member & Guest Services Associate

Position: Member & Guest Services Associate

Classification: Part Time Hourly

Reports To: Sales and Service Manager

About Us:

Lenawee Christian Ministries provides a Christ-centered education, spiritual development, and wellness services to the Lenawee County community, centered around Jesus Christ. 

Position Summary:

The Christian Family Centre is currently seeking dedicated individuals who share this vision to join our team. As a Member and Guest Services Associate your role is crucial in providing friendly, God-honoring customer service and meeting sales goals.

Key Responsibilities:

·         Knowledge of every program, service, or event happening within The Centre

·         Develop and nurture relationships with existing and new customers to enhance service delivery.

·         Assist the sales team to meet or exceed sales goals.

·         Protect database integrity.

·         Provide an exceptional customer service experience by maintaining a positive and encouraging attitude in all interactions.

·         Master and effectively communicate information about The Centre's programs, services, and events to enhance the customer experience.

·         Conduct sales presentations and tours for prospective members to promote membership benefits and facilities.

·         Complete general clerical duties such as filing, typing, and reporting.

·         Assist Sales & Service Manager with any delegated responsibilities.

·         Other tasks and responsibilities as assigned.

Qualifications:

·         Christian Faith:

o   Profess and demonstrate a personal commitment to Jesus Christ as Lord and Savior.

o   Adherence to Christian principles and values in both personal and professional life.

·         Exceptional communication abilities.

·         Exceptional problem-solving abilities.

·         Attention to detail and the ability to take initiative.

·         Ability to type accurately, quickly, and efficiently.

·         Experience with Microsoft Office and basic computer software.

·         Flexible schedule including mornings, nights, and weekends.

Application Process:

·         Interested candidates are invited to submit their resume and a cover letter addressing their qualifications and commitment to the ministry mission to hr@lenawee.org or

·         Submit Application: The Centre

·         Christian Family Centre is an equal opportunity employer.