Member & Guest Services Associate

Organization: Christian Family Centre

Position: Member & Guest Services Associate

Classification: Part Time Hourly

Reports To: Sales and Service Manager

Position Summary:

At the Christian Family Centre, we are committed to glorifying Jesus Christ and fostering life transformations through our services. We are currently seeking dedicated individuals who share this vision to join our team. As a Member and Guest Services Associate your role is crucial in providing friendly, God-honoring customer service and meeting sales goals.

Key Responsibilities:

·         Knowledge of every program, service, or event happening within The Centre

·         Develop and nurture relationships with existing and new customers to enhance service delivery.

·         Assist the sales team to meet or exceed sales goals.

·         Protect database integrity.

·         Provide an exceptional customer service experience by maintaining a positive and encouraging attitude in all interactions.

·         Master and effectively communicate information about The Centre's programs, services, and events to enhance the customer experience.

·         Conduct sales presentations and tours for prospective members to promote membership benefits and facilities.

·         Complete general clerical duties such as filing, typing, and reporting.

·         Assist Sales & Service Manager with any delegated responsibilities.

·         Other tasks and responsibilities as assigned.

Qualifications:

·         Christian Faith:

o   Profess and demonstrate a personal commitment to Jesus Christ as Lord and Savior.

o   Adherence to Christian principles and values in both personal and professional life.

·         Exceptional communication abilities.

·         Exceptional problem-solving abilities.

·         Attention to detail and the ability to take initiative.

·         Ability to type accurately, quickly, and efficiently.

·         Experience with Microsoft Office and basic computer software.

·         Flexible schedule including mornings, nights, and weekends.

Application Process:

·         Interested candidates are invited to submit their resume and a cover letter addressing their qualifications and commitment to the ministry mission to hr@lenawee.org or

·         Submit Application: The Centre

·         Christian Family Centre is an equal opportunity employer.