Sales and Services Coordinator
Organization: Christian Family Centre
Position: Sales and Services Coordinator
Classification: Full Time Hourly
Reports To: Sales and Service Manager
Hours: Primarily Day Shift, but may include mornings, evenings, and weekends
About Us:
Lenawee Christian Ministries provides a Christ-centered education, spiritual development, and wellness services to the Lenawee County community, centered around Jesus Christ.
Position Summary:
The Christian Family Centre exists to glorify Jesus Christ by supporting the physical, spiritual, and social wellness of our communities. We are currently seeking a dedicated individual who shares this vision to join our team. As the Sales and Guest Services Coordinator, your role is crucial in providing friendly, God-honoring customer service and meeting sales goals.
Key Responsibilities:
Train and Support Member and Guest Service Associates.
Develop and nurture relationships with existing and new customers to enhance service delivery.
Work with the team to meet and exceed sales goals.
Provide an exceptional customer service experience by maintaining a positive and encouraging attitude in all interactions.
Master and effectively communicate information about The Centre's programs, services, and events to enhance the customer experience.
Conduct sales presentations and tours for prospective members to promote membership benefits and facilities.
Conduct follow up phone calls and/or emails to prospective members and new guests.
Conduct lifecycle calls to existing members to gain understanding of how they are using their membership and make recommendations ideal for them to improve engagement.
Complete general clerical duties such as filing, typing, and reporting.
Create and assign shifts for Member and Guest Service Associates.
Assist Sales & Service Manager with any delegated responsibilities
Serve as the supervisor on duty as required.
Qualifications:
Christian Faith:
Profess and demonstrate a personal commitment to Jesus Christ as Lord and Savior.
Adherence to Christian principles and values in both personal and professional life.
Bachelor’s Degree or comparable experience preferred.
Exceptional communication abilities.
Exceptional problem-solving abilities.
Must be comfortable with conducting sales calls to existing and prospective members.
Must be comfortable with face-to-face communication with existing and prospective members.
Attention to detail and the ability to take initiative.
Ability to type accurately, quickly, and efficiently.
Advanced experience with Microsoft Office and basic computer software.
Flexible schedule including mornings, nights, and weekends.
CPR/First Aid/AED certification or the ability to acquire certification.
Application Process:
Interested candidates are invited to submit their resume and a cover letter addressing their qualifications and commitment to the ministry mission to tandrassy@thecentre.info or
Submit Application: The Centre
Christian Family Centre is an equal opportunity employer.